Sentiment Analysis for Patient Reviews in Hospitals by CNN and LSTM Neural Networks Using Pretrained Word Embeddings

dc.contributor.authorAltundogan T.G.
dc.contributor.authorKarakose M.
dc.contributor.authorYilmazer S.
dc.contributor.authorHanoglu E.
dc.contributor.authorDemirel S.
dc.date.accessioned2024-07-22T08:03:18Z
dc.date.available2024-07-22T08:03:18Z
dc.date.issued2023
dc.description.abstractMedical reviews of patients are very important for the medical management departments and sentiment analysis is one of the most popular application areas of Natural Language Processing. In this study, we use and compare different neural architectures for sentiment analysis of patient reviews about hospitals. We developed four neural models to classify the patient review as positive or negative. First, the data retrieved from an online platform were preprocessed. Then, before the neural training, Skipgram word embeddings were carried out for transfer learning. Finally, training was performed. A model which we trained has only fully connected dense layers. One of the trained models includes LSTM and fully connected layers. One of them includes CNN and fully connected layers. One model has CNN, LSTM and fully connected layers. After the training phases our best two neural models (LSTM-CNN and LSTM) have achieved sentiment classification with over 85% performance. © 2023 IEEE.
dc.identifier.DOI-ID10.1109/ASYU58738.2023.10296829
dc.identifier.urihttp://akademikarsiv.cbu.edu.tr:4000/handle/123456789/12213
dc.language.isoEnglish
dc.publisherInstitute of Electrical and Electronics Engineers Inc.
dc.subjectEmbeddings
dc.subjectHospitals
dc.subjectLong short-term memory
dc.subjectApplication area
dc.subjectEmbeddings
dc.subjectLanguage processing
dc.subjectLSTM
dc.subjectMedical management
dc.subjectMedical review analyse.
dc.subjectNatural languages
dc.subjectNeural modelling
dc.subjectNeural-networks
dc.subjectSentiment analysis
dc.subjectSentiment analysis
dc.titleSentiment Analysis for Patient Reviews in Hospitals by CNN and LSTM Neural Networks Using Pretrained Word Embeddings
dc.typeConference paper

Files