Evaluation of Managerial Effectiveness of Lifelong Learning Services According to Trainees of Continuing Education Centres

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2018

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This research was done to identify managerial effectiveness of continuing education centres that give service in universities within the scope of lifelong learning, according to trainee evaluations. Obtained results are expected to contribute lifelong learning and educational management field at theory and practice points. The research was conducted according to general survey pattern by using quantitative research techniques. 5 Likert type gradation scale used in research is the part of data collection tool named “SEMYE-VTA” towards trainees and it involves dimensions such as aim, organizational structure and process. The data were collected from continuing education centres of four universities chosen from Eskisehir, İzmir and Manisa provinces in 2016 spring term with the participation of 179 trainees. In analysis of evaluation of trainees towards stated dimensions, frequency values were used to show data distribution, averages were used to present common opinions of participants and standard deviation values were used to find criteria distribution and agreement levels. In construction of analysis according to variables such as age, gender and education status Mann – Whitney U test and Kruskal Wallis test were used. According to obtained findings in presentation of counselling services in organizational structure dimension and in presentation of planned trainings a number of deficiencies showed up. Also during process, experienced deficiencies regarding physical conditions, were emphasized.

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